TypingWale Terms of Service

1. Introduction

These Terms of Service (“Terms”) form a binding legal agreement between you (“user”, “you”, or “your”) and the operator of TypingWale.com and the TypingWale Windows application (collectively, “TypingWale”, “we”, “our”, or “us”). TypingWale is operated by the same Govt. of India recognized MSME (UDYAM-MP-27-0029315) that operates CPCTwale.com and CCCwale.com.

By accessing, downloading, registering for, or using TypingWale, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, you must not use the platform.

2. Definitions

• “Platform” means the TypingWale website at typingwale.com, the TypingWale Windows application, and any related services.
• “Content” means all typing practice passages, lessons, articles, videos, exam information, code, design elements, and other materials made available through the Platform.
• “Subscription” means a paid plan that grants you access to premium features for a defined period.
• “User Account” means the account you create to access the Platform.
• “Indian Laws” means all laws, rules, and regulations of the Republic of India, including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, the Consumer Protection Act, 2019, the Indian Contract Act, 1872, and any subsequent amendments.

3. Eligibility

To create an account and use TypingWale, you must:

• Be at least 18 years of age, or, if under 18, have the verifiable consent of a parent or legal guardian (as required under the DPDP Act, 2023).
• Be capable of forming a legally binding contract under the Indian Contract Act, 1872.
• Provide accurate and complete registration information.
• Use the Platform only for lawful purposes.

We may refuse service, terminate accounts, or cancel subscriptions at our discretion if these conditions are not met.

4. User Account

4.1 Account Creation

You are responsible for the security of your account credentials. Do not share your password with anyone. Notify us immediately at support@typingwale.com if you suspect unauthorised use of your account.

4.2 Account Accuracy

You agree to keep your account information accurate and current. We are not liable for any loss caused by inaccurate or outdated account information.

4.3 One Account Per Person

Each user is permitted one account. Multiple accounts created to abuse promotions, the refund policy, or other features may be terminated without notice.

5. Subscription Plans and Payment

5.1 Available Plans

TypingWale offers paid subscription plans of varying durations. Current plans, features, and pricing are listed on the pricing page of TypingWale.com.

5.2 Payment

All payments are processed through our authorised payment partner. By subscribing, you authorise the payment partner to charge the applicable fee using your selected payment method.

5.3 No Auto-Renewal

TypingWale subscriptions do not auto-renew. Your subscription expires automatically at the end of the period you paid for. If you wish to continue using premium features, you must manually purchase a new plan.

5.4 Taxes

All prices are inclusive of applicable Indian taxes unless otherwise stated. We will issue valid tax invoices where required by law.

5.5 Pricing Changes

We may change subscription prices at any time. Price changes will not affect existing active subscriptions but will apply to new purchases made after the change takes effect.

6. Refund and Cancellation

• Refund window: You may request a refund within 7 days of your initial subscription purchase, provided you have not consumed the service in a manner that prevents reasonable resale or reuse.
• No refund after 7 days: Refund requests after 7 days from the date of purchase will not be entertained, except where required by Indian consumer protection law.
• Refund process: Approved refunds are processed back to the original payment method within 7 to 10 working days.
• Each transaction is independent: Each new subscription purchase has its own 7-day window.

For refund requests, email support@typingwale.com with your transaction ID and a brief reason for the request.

7. Acceptable Use

You agree not to:

• Use TypingWale for any unlawful, fraudulent, or harmful purpose.
• Reverse-engineer, decompile, or attempt to extract source code from our Windows application or website.
• Use automated tools, bots, or scrapers to access or download Content without our written permission.
• Resell, redistribute, or commercially exploit any Content from TypingWale without a written licence from us.
• Share your account credentials with others or use someone else’s account.
• Upload viruses, malware, or any code intended to disrupt or damage the Platform.
• Attempt to gain unauthorised access to other users’ accounts or our systems.
• Misrepresent your identity, age, or eligibility.
• Harass, threaten, defame, or abuse other users or TypingWale staff.
• Use the Content to train any third-party AI model, large language model, or machine learning system.

Violation of these rules may result in immediate account termination without refund, and may be reported to law enforcement under the Information Technology Act, 2000, and applicable Indian law.

8. Intellectual Property

8.1 Our Content

All Content on TypingWale — including typing passages, lessons, articles, code, design, logos, and the “TypingWale” name and brand identity — is the exclusive intellectual property of the operator of TypingWale. It is protected under the Copyright Act, 1957, the Trade Marks Act, 1999, and applicable international laws.

8.2 Limited Licence to You

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform and Content for your personal, non-commercial exam preparation. This licence does not include any right to:

• Resell, sublicence, or redistribute the Content.
• Use the Content to train AI models or to create derivative products.
• Remove copyright, trademark, or attribution notices.

8.3 Third-Party Content

Some passages on TypingWale are derived from publicly available exam syllabi, government notifications, and educational materials. If you believe any Content infringes your copyright, contact us at support@typingwale.com with a description of the copyrighted work, the URL where it appears, your contact information, and a statement of good-faith belief.

8.4 Your Feedback

If you submit feedback or suggestions to us, you grant us a worldwide, royalty-free, perpetual licence to use that feedback to improve the Platform, without any obligation of compensation or attribution.

9. User-Generated Content

If TypingWale offers features allowing you to submit content (such as comments or reviews):

• You retain ownership of your content.
• You grant us a non-exclusive, royalty-free, worldwide licence to display and use that content within the Platform.
• You are solely responsible for the legality of content you submit.
• We reserve the right to remove content that violates these Terms or any applicable law.

10. Disclaimers

10.1 Educational Information

TypingWale provides educational information about government typing exams. We strive for accuracy and verify every fact against official sources, but we are not the official conducting authority for any exam. Exam patterns, dates, fonts, WPM requirements, and rules can change. Always verify critical details directly from the official notification or website of the conducting authority before relying on them for an exam attempt.

10.2 No Guarantee of Outcomes

TypingWale is a preparation tool. We do not guarantee that you will pass any specific government exam, achieve any specific typing speed or score, or obtain any specific employment outcome. Your success depends on your effort, practice, and the policies of the conducting authority.

10.3 As-Is Basis

The Platform is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the maximum extent permitted under Indian law:

• TypingWale’s total aggregate liability to you for any claim arising out of or related to these Terms shall not exceed the total amount you have paid to TypingWale in the 12 months preceding the event giving rise to the claim.
• We shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, including loss of profits, loss of data, missed exam attempts, or loss of opportunity.
• Nothing in these Terms limits liability that cannot be limited under applicable Indian law (such as liability for fraud or wilful misconduct).

12. Indemnification

You agree to indemnify and hold harmless TypingWale, its founder, employees, contractors, and partners from any claim, loss, damage, or expense (including reasonable legal fees) arising out of:

• Your violation of these Terms.
• Your violation of any Indian law.
• Your infringement of any third party’s rights.
• Your misuse of the Platform.

13. Termination

13.1 Termination by You

You may stop using TypingWale at any time. To delete your account, email us at support@typingwale.com with the subject line “Account Deletion Request”. We will process the deletion in accordance with our Privacy Policy.

13.2 Termination by Us

We may suspend or terminate your account, with or without notice, if:

• You violate these Terms or our Acceptable Use Policy (Section 7).
• We are required by law or court order to do so.
• We discontinue the Platform (in which case we will provide reasonable advance notice and, where appropriate, a pro-rata refund of the unused subscription period).

Upon termination, your right to use the Platform ends immediately. Sections 7, 8, 10, 11, 12, and 14 survive termination.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of India.

Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts at Indore, Madhya Pradesh, India.

Before pursuing any legal claim, you agree to first contact us at grievance@typingwale.com and attempt good-faith resolution for at least 30 days.

15. Changes to These Terms

We may update these Terms at any time. When we make material changes, we will:

• Update the “Last Updated” date at the top of this page.
• Notify registered users via email or in-app notice at least 7 days before the changes take effect.

Continued use of the Platform after changes take effect means you accept the updated Terms. If you do not agree, you must stop using the Platform.

16. General Provisions

16.5 Notices

We may send legal notices to you at the email address registered to your account. You may send legal notices to us at:

17. Contact

For questions about these Terms:

You can also visit our Contact Us page.